Guideline

By Gusto

4.5 out of 5 stars

How would you rate your experience with Guideline?

Guideline Pricing Overview

Guideline Pricing Reviews

(2)
René V.
RV
CFO
Small-Business (50 or fewer emp.)
"Easy and effective platform"
What do you like best about Guideline?

Customer service is very diligent and also the withdraw breakdown is informative enough to understand the charges and where the money is going to. Review collected by and hosted on G2.com.

What do you dislike about Guideline?

It should be great if they can handle multi companies in the same portal Review collected by and hosted on G2.com.

JA
CEO
Small-Business (50 or fewer emp.)
"Once we signed, prices immediately went up"
What do you like best about Guideline?

The integration with Gusto works well and the UI overall is good Review collected by and hosted on G2.com.

What do you dislike about Guideline?

When we first signed up and switched everything over to guideline, we asked a lot of questions to confirm the pricing. Within a few months of switching, Guideline meaningfully increased the pricing we pay.

And that pattern has continued. Five days ago, they enacted an 87%(!!!) increase on the AUM fee each of our employees pay.

They know its a pain to switch and they certainly leverage it. Review collected by and hosted on G2.com.

Response from Guideline Team of Guideline

Thank you for sharing your feedback. Your experience is important to us and plays a key role in helping us improve.

Please be assured that we’re still committed to our philosophy of straightforward, transparent fees and strive to keep our investment costs below industry standards.

Feel free to contact our team at [email protected] with any specific questions related to this change, and we would be happy to discuss your concerns further.

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